Data Protection And Website Privacy Policy

This Website Privacy Policy describes how PPG collects, processes, uses and discloses information through your use of any of our PPG Website (the "Website").

If you have any questions or concerns regarding our privacy practices, you can contact us at: info@prepaidglobal.net

This Website Privacy Policy was updated on the 24th of May 2017 and are effective to all users as of the 24th of May 2017, or earlier for those who expressly stated their acceptance.

This Website Privacy Policy does not apply to our collection of data through our websites other than those web pages accessed directly by the Website, social media, other online or offline PPG websites or services. The personal information you provide through use of the Website is held by the PPG business that maintains your Account or is processing your application for a new product or service. You can access and/or change information in connection with your Account or application by logging on to your Account online, or emailing customer service.

By using the Website, you consent to the collection, processing, use and disclosure of information as described in this Website Privacy Policy.

You may choose not to provide personal information listed as voluntary below. However, the Website may require certain personal information to identify and authenticate you as an authorized user and some or all features of the Website may not be available. The Website cannot be used without the automatically collected information disclosed below.

Data Collected by This Website

PPG collects personal and non-personal information through your use of the Website.
We collect personal information you may voluntarily provide to us through your use of the Website, including any web pages that are accessible by the Website, including:

  • Name;
  • Contact information including address, phone and email;
  • Your card or Account numbers; Security code, postcode, password or other authentication credentials;
  • Documents you provide for verification purposes;
  • Information you provide through feedback or contacting us;

We may automatically collect personal information through your use of the Website. This information includes:

  • Banking and other transactions executed through the Website;
  • IP address of your device;
  • Device identifier for the device running the Website;
  • Non-personal information that is combined with personal information;

We may also automatically collect non-personal information and aggregated, de-identified or anonymous information about your use of the Website, including:

  • Dates and times when your device accesses our servers;
  • Date and time your device accesses our servers;
  • Non-personal information about banking or other transactions;
  • Information and files that have been downloaded to your device;
  • The version of the Website you are using;
  • The type of operating system you have;
  • Your device model and manufacturer;
  • Your internet service or mobile provider;

We may collect the location of your device. You may be able to disable the collection of location information through your device. If you disable location information, certain functionality may be unavailable to you.

How We Use Data Collected by This Website

Information collected through the Website is managed by the PPG business that maintains your Account or processes your application for a new product or service. Information collected through the Website will be used as described in this Website Privacy Policy and the Terms of Use applicable to the PPG businesses and services that you use.

We use personal information collected through the Website for purposes including to:

  • Authenticate you on the Website so that you can access your Account via your device;
  • Recognize you when you return to the Website so we can personalize your experience;
  • Process applications and transactions;
  • Respond to your requests;
  • Enhance, improve, personalize and tailor the Website and other online services;
  • Use and/or disclose this information for fraud detection and information security purposes;
  • Recognize your device to assist your use of the Website;
  • Process applications for PPG products and services or to respond to requests for further information.

We may use personal information to inform you of products and services we offer that may be of interest to you.

How We Disclose and Share Data Collected by This Website

We may share personal information with third party partners to:

  • Help us provide requested services to you;
  • Help us analyze and understand how our services are used;
  • Protect our business from fraud or other illegal activity;
  • Comply with subpoenas, court orders or other legal requirements;
  • Protect the health or safety of an individual;


We may transfer personal information about you to our affiliates or other third parties. When we do so we will ensure that personal information is protected and comply with applicable law.

Your Marketing and Communications Preferences

You can opt out of certain marketing and other communications by contacting us by email at the address listed above.

Your Rights

Subject to certain exceptions, you have the right to access, update, correct or delete your personal information collected through the Website. You can access and/or change information in connection with your Account or application by logging on to your Account online (if applicable) or by contacting at the email address listed at the top of this Website Privacy Policy.

Data Retention and Use Limitations

PPG uses personal information collected through your use of the Website only for the purposes for which it was collected. We retain information we collect through your use of the Website for the longer of:

  • The period for which we are required by law to retain such information; and
  • As long as you obtain products and services from us and a reasonable time thereafter

Data Security

The security and confidentiality of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive. While no data transmission over the Internet, wireless networks or data storage systems is guaranteed to be 100% secure, we continually evaluate and update our security measures. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Account you might have with us has been compromised), please immediately notify us of the problem by contacting us at the email address listed at the top of this Website Privacy Policy.

Changes to This Policy

From time to time, we may change this Website Privacy Policy. Changes to this Website Privacy Policy are effective as of the effective date listed above, and indicates the last time this Website Privacy Policy was revised or materially changed. Checking the effective date at the top of this Website Privacy Policy allows you to determine whether there have been changes since the last time you reviewed the Website Privacy Policy.

Applicable Law

These privacy provisions are subjected to the legislation of the People's Republic of China Hong Kong Special Administrative Region. All disputes regarding this privacy policy shall be resolved through negotiation, and in the event of failure to reach an agreement – in the courts of the People's Republic of China Hong Kong Special Administrative Region.